Great for year 1, sagging by year 2
Verified
By Rachel F.Owned 2 yearsintermediate user2025-10-25
Pros
- +Comfortable first year
- +Easy setup
- +Good for all positions initially
Cons
- -Major sagging after 18 months
- -Sleeps hot
- -Warranty claim was denied
The first year was great — I slept better than I had in years. But around month 14, I started noticing a body impression on my side. By month 18, the sag was obvious and I was waking up with back pain. I filed a warranty claim but they said the sag wasn't deep enough (needed 1 inch). For $1,000, I expected better durability. I'm now shopping for a hybrid mattress.
Reliability: 2/5Ease of Use: 5/5Value: 2/5
678 found helpfulsaggingdurabilitywarrantyback paindisappointment
