SR

Ecovacs

Ecovacs Deebot X2 Omni

Square-shaped robot vacuum and mop with 8000Pa suction, advanced AIVI 3D obstacle avoidance, and YIKO voice assistant.

85
GreatSmartScore
★★★★★
3.0

Based on 198 reviews

$999 — $1299

Price range

71%

Verified buyers

AI

AI Review Summary

Synthesized from all verified reviews

What People Love

  • ✓Square shape cleans edges and corners far better
  • ✓8000Pa is the strongest suction available
  • ✓Hot water mop washing in dock
  • ✓Sleek, modern design

What People Hate

  • ✗Software is buggy — frequent app crashes
  • ✗Voice assistant is useless
  • ✗Mapping sometimes fails and needs reset
  • ✗Customer support is poor

Best For

  • →Edge cleaning obsessives
  • →People who prioritize mopping
  • →Modern-decor conscious buyers

Not For

  • ⚠People who want reliable software
  • ⚠Those needing strong customer support
  • ⚠Tech-averse users

Video Reviews

Watch in-depth reviews and comparisons of the Ecovacs Deebot X2 Omni

Ecovacs DEEBOT X2 OMNI Robot Vacuum & Mop Review

ECOVACS Deebot X2 Omni — Cleaning a Difficult Spot

ECOVACS Deebot X2 Omni — Carpet Cleaning Test

Key Facts

8000Pa suction
Square D-shape design
Hot water mop washing
AIVI 3D obstacle avoidance

Review Distribution

5★
89
4★
56
3★
28
2★
15
1★
10

Recurring Issues

Common problems reported by multiple verified buyers

Software Bugs

52 mentions

Frequent app crashes, failed map saves, and occasional mid-run stoppages.

Mapping Failures

38 mentions

Some users report the robot fails to build an accurate map and requires multiple remapping attempts.

Verified Reviews

1 shown

Best hardware, worst software

★★★★★
Verified
By Chris R.Owned 5 monthsexpert user2025-11-28

Pros

  • +Edge cleaning is phenomenal
  • +Strongest suction I've tested
  • +Mop washing with hot water

Cons

  • -App crashes weekly
  • -Had to remap my house 3 times
  • -Voice assistant is pointless

The X2 Omni is a frustrating product because the hardware is genuinely best-in-class. The square shape reaches corners no round robot can touch. The 8000Pa suction is overkill in the best way. But the software... it's terrible. The app crashes, maps disappear, and I've had to remap my home three times in five months. If Ecovacs fixes their software, this becomes the #1 robot vacuum.

Reliability: 2/5Ease of Use: 2/5Value: 3/5
178 found helpful
edge cleaningsuctionsoftware bugsmappingfrustration

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